Having trouble downloading your products?
Try these simple steps:
- Go to https://alivepublications.org/myaccount/.
- Enable Pop-Ups from our website on your browser.
- Check your computers Downloads folder.
- Are you receiving an error of a suspected virus or threat from our website?
- Contact us if you need further assistance>
Login with your chosen username and password. Go to “Available Downloads” and click on the products you want to download.
Sometimes an internet browser’s pop-up blocker will block our website from automatically sending you the file.
Most browsers will download your files to your “Downloads” folder. Check that folder to make sure that your products have been downloaded.