Help

Having trouble downloading your products? Try these simple steps.

1. Go to https://alivepublications.org/myaccount/.

Login with your chosen username and password. Go to “Available Downloads” and click on the products you want to download.

2. Enable Pop-Ups from our website on your browser.

Sometimes an internet browser’s pop-up blocker will block our website from automatically sending you the file.

3. Check your computers Downloads folder.

Most browsers will download your files to your “Downloads” folder. Check that folder to make sure that your products have been downloaded.

4. Are you receiving an error of a suspected virus or threat from our website?

Read our statement.

Contact us if you need further assistance>