Website Technical Response
Did you receive a message from your anti-virus software on your computer (or from your internet browser) when you attempted to download a file from the Alive Publications website? Usually, when this alert is received it is an indication that the user is running an older version of the Windows Operating System or an outdated, unsupported anti-virus software.
Please be aware that Microsoft’s Internet Explorer web browsing software is no longer supported by Microsoft. It is recommended that you use an updated web browser like Google Chrome, Mozilla Firefox, or Apple Safari.
Also, if you are using an outdated version of Microsoft’s Windows operating systems, you may receive warnings incorrectly from your anti-virus. Windows XP, Windows Vista, and Windows 7 are all not currently supported and will not be supported in the near future. Because they aren’t supported, your anti-virus may give you false warnings of issues with your computer and websites. (http://windows.microsoft.com/en-us/windows/lifecycle)
Additionally, it is recommended that you use an up-to-date, supported anti-virus program from companies like Norton & McAfee. Please note that programs like Microsoft Essentials hasn’t been supported by Microsoft since Windows 7.
At Alive Ministries, all of our website servers are monitored 24/7 to meticulously monitor, thwart suspicious activity and deflect DDoS attacks. Additionally our websites are scanned daily for known viruses, malware, and more and are prepared to block and brute force attacks. Essentially, security is deep into the root of each of our websites.
If the problem persists: send an email to email@example.com with the following information: website address of the page you are on, what file you’re trying to download (if applicable), your computer’s operating system, your anti-virus program and the internet browser you are using.